The Journey Begins

In less than 2 weeks I am heading off on a month-long adventure in consulting! I will be working with a team of IBMers from around the world in Rabat, Morocco.  This journey is part of IBM’s Corporate Service Corps (CSC). If you haven’t heard of the CSC, here is how IBM describes it:

Since 2008, IBM’s Corporate Service Corps program has sent teams of the company’s most talented employees to provide pro bono counsel to countries in the developing world that are grappling with issues that intersect business, technology, and society.

The initiative deploys teams of IBM employees from around the world with skills in technology, scientific research, marketing, finance, human resources, law, and economic development. As part of their assignments, they work with local government, non-profit civic groups, and small business to develop blueprints that touch issues ranging from economic development, energy and transportation, to education and health care.

Corporate Service Corps, which began operation in 2008, is considered the largest program of its kind. By the end of 2014, 3,000 IBM participants from 58 countries had participated in more than 1,000 CSC projects in 37 countries, generating more than $100 million in value for host organizations over a six-year period and has worked on services consumed by over 33 million worldwide.

In my case, I will be working with the Moroccan governments Investment and Exports Development Agency on a omni-channel strategy for the agency. For me it is a great opportunity to step away from the day-to-day of my existing consulting responsibilities, get hands-on with a project, and work daily in a totally different culture, with colleagues from around the world.


Good company in a journey makes the way seem shorter. — Izaak Walton


Published by

Mark Dymond, P.Eng

With over 20 years of consulting experience I've worked with clients in the banking, retail, travel and government sectors. Based in Toronto, Canada, currently I lead the Cloud consulting team for IBM Canada. I've led successful project and program teams in Canada, the US, and Europe of more than 200 people. Thoughts, comments and mistakes are most definitely my own!

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